FAQ
Most frequent questions and answers
Of course, OwnSpy is the #1 Parental Control App to track the cell phone of your kid and see everything what’s happening on his or her phone. You will be able to block certain apps or even be notified when your kid arrive at school.
OwnSpy is being offered on two tiers where one of them is free. It is what is called a freemium model where some features like GPS Location, Web History, SMS Texts and more are free while access to advanced features is only available after purchase a subscription.
Of course we do, we can help you via chat, email, WhatsApp or phone. So if you need help installing OwnSpy or using it we’re here to help you.
In order to install OwnSpy on iPhone you need to jailbreak the device in the first place. Once the device is jailbroken the installation is straightforward by installing it using Cydia app.
In order to complete the installation on Android you need to follow this guide.
- Go to Settings App, select Security section and enable Unknown Sources.
- Open this page ownspy.com/install from the device you want to monitor and tap on Download.
- Tap on the file you just downloaded and install it.
- Follow the installation wizard to create your user account and complete all the required steps.
Yes, once installed OwnSpy will work in the background installed as a system service so no icon will be visible on the phone screen.
In order to access the data monitored from the device you need to login with your account on the dashboard.
Most data is synced in realtime while others will be updated every 10 minutes.
Yes you can move your license from one device to another if you need to without need to pay again for it. The remaining time will be transferred to the new device.